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Frequently Asked Questions
Where is BabyHyo based?
BabyHyo is a UK-based online store operating from London, United Kingdom.
How can I contact you?
You can contact us during business hours:
Email: support@babyhyo.com
Phone: +44 12 5382 6579
How long does order processing take?
Orders are usually processed within 1β3 business days before dispatch.
How can I track my order?
Once your order is dispatched, you will receive a tracking number by email. Tracking updates may take up to 24β48 hours to appear.
What is your return policy?
We offer a 30-day return policy. Items must be unused, in original condition and packaging. Please contact us before returning any item.
Can I cancel or change my order?
If your order has not yet been dispatched, please contact us as soon as possible. Once dispatched, cancellations or changes may not be possible.
Are payments secure?
Yes. All payments are processed through secure and encrypted payment systems to protect your personal and payment information.
Do you offer customer support?
Yes. Our support team is available during business hours to assist with orders, products, and returns.
Free Shipping
Fast and reliable delivery on selected UK orders.
Secure SSL Payments
Your payment details are fully encrypted and protected.
Easy Returns
Simple returns process for your peace of mind.


