❓ FAQ’s –

Why should I choose Babyhyo?

At Babyhyo, we focus on providing soft, safe, and high-quality baby essentials at fair prices.
Our products are carefully selected to ensure comfort, durability, and gentle care for your baby, while offering parents great value and reliable service.

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When will I receive my order after placing it?

Orders are processed within 1–3 business days.
Delivery times are as follows:

• Economy Shipping: 5–8 business days (Free)

• Standard Shipping: 3–4 business days (if selected at checkout)

Please note that delivery times may vary slightly during public holidays or peak periods.

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What if I have feedback or questions about Babyhyo products?

We’d love to hear from you!
You can contact our support team at:

📧 Email: support@babyhyo.com
📞 Telephone: +44 12 5382 6579

All orders are covered by our 30-day Return & Refund Policy. If you experience any issues, please reach out and we’ll be happy to assist.

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What are your customer support hours?

Our support team is available during the following hours:

🕒 Monday – Friday: 10:00 AM – 6:00 PM
🕒 Saturday: 10:00 AM – 4:00 PM
🕒 Sunday: Closed

You can still send us an email outside these hours, and we’ll get back to you as soon as possible.